1xCare, the responsible gambling organisation set up by 1xBet’s owner, has signed a partnership with Spain’s Federación Española de Jugadores de Azar Rehabilitados, or FEJAR. The agreement, announced on October 28, covers gambling harm prevention, responsible gambling education, and access to treatment, with the two organisations starting by looking at ways to strengthen FEJAR’s existing online therapy for people who find it hard to attend treatment in person.
Spanish associations helping people with gambling addiction and their families have been organised under FEJAR since it was founded in 1991. Its online programme already serves patients who can’t get to one of its centres for geographical or personal reasons, with people signing up through FEJAR’s website for weekly group therapy, scheduled sessions with a psychologist, and separate group sessions for relatives who take part. Patients also have to apply for gambling self-exclusion. Nothing in the partnership announces a new treatment programme or confirms extra therapy places.
FEJAR keeps control over its treatment methods, professional procedures, and decisions about individual patients under the agreement, and neither 1xCare nor its donors can access beneficiaries or influence their care. Any financial or operational support can’t require FEJAR to endorse a gambling operator or product, its services can’t be used for marketing or customer acquisition, and both sides have committed to keeping patient information confidential and protected under the EU’s General Data Protection Regulation.
1xBet’s owner set up 1xCare in 2026, with the organisation focused on research, education, technology, and player well-being, and the FEJAR work falling under its Support and Well-Being programme. 1xCare says it runs with independent governance, including an advisory committee chaired by Simon Westbury, and its published partnership principles bar funders from controlling research conclusions, grants, or programme priorities. FEJAR’s independence holds regardless of any support it gets from 1xCare under the new agreement.
Westbury said the organisation wants more people to get professional help without interfering in FEJAR’s treatment decisions, describing 1xCare’s role as strengthening access to support, “not to direct how that support is delivered.” FEJAR President Gerardo Rodríguez Velo likewise stressed the importance of protecting the federation’s independence while improving support for affected individuals and families, adding that the needs of people seeking treatment have to stay the priority.
Both organisations can keep working with other partners, since the memorandum is non-exclusive. Any individual project involving money, defined services, or personal data processing will need its own written agreement, due diligence, and sign-off through each organisation’s governance procedures. The announcement includes no funding figure, no implementation schedule, and no target for how many people could be helped, and it doesn’t say whether future support would cover patient fees, staffing, or other running costs.
Patients currently pay for FEJAR’s online treatment, with its published conditions setting a €60 registration fee and a €50 monthly charge covering group therapy and scheduled psychological sessions. The federation also runs a free national helpline for anyone looking for help.
Whether 1xCare will help cover treatment costs or let FEJAR take on more patients isn’t addressed anywhere in the partnership announcement. Any change to the service will depend on the separate projects the two organisations end up approving, which means the practical effect of the deal for people paying for FEJAR’s online programme is still an open question for now.